Public Engagement Unit Announces Live Tenant Helpline to Keep New Yorkers in their Homes
The Mayor’s Public Engagement Unit (PEU) has launched an important new resource for New Yorkers: a live operator Tenant Helpline. The implementation of live calls represents a permanent commitment to maintain and scale tenant support structures established during the pandemic. The new live call system, along with increased funding for the PEU’s Tenant Support Team, will be a critical resource for New York tenants who face potential eviction, landlord harassment, or unacceptable living conditions.